Welcome to NestGuard Home Care. Please read these Terms and Conditions (“Terms”) carefully before using our website or services. By accessing or using any part of this site or our services, you agree to be bound by these Terms. If you do not agree, you may not use our services or access our website.
Who We Are and What We Stand For
NestGuard Home Care is committed to delivering reliable, high-quality plumbing solutions for homeowners and businesses. We proudly offer:
- On-time Service Guarantee
- 100% Customer Satisfaction
- Licensed & Experienced Plumbing Professionals
- Fully Equipped Teams for Residential & Commercial Needs
Your satisfaction and safety are our top priorities. These Terms help establish clear expectations so we can deliver the best possible service experience.
Services Offered
NestGuard Home Care provides the following services:
- Emergency Plumbing Repairs
- Residential Plumbing Services
- Commercial Plumbing Services
All services are delivered by licensed professionals who adhere to industry standards and safety regulations.
Appointment Scheduling & Cancellations
Appointments
Appointments can be scheduled online or via phone. All appointments are subject to availability. While we strive to arrive on time, delays due to weather, traffic, or emergencies may occur. We will notify you of any changes as early as possible.
Cancellations
If you need to cancel or reschedule, please notify us at least 24 hours in advance. Missed appointments or cancellations with less than 24 hours’ notice may be subject to a service fee.
Payment Terms
Payment for services is due upon completion unless otherwise agreed in writing. We accept all major credit cards, checks, and other approved methods.
Returned Payments
Returned checks or failed credit/debit card payments may result in a $25 processing fee.
Warranty and Satisfaction Guarantee
We proudly offer a 100% satisfaction guarantee. If you’re not satisfied with our service, please contact us within 7 days of the service date so we can resolve the issue.
Our services may be covered under limited warranties. Specific details and terms will be outlined in your service agreement or invoice.
Emergency Services Disclaimer
While we strive to respond quickly to emergency repair requests, response times may vary based on location, technician availability, and severity of the issue. We do not guarantee immediate service for all emergencies.
Liability Limitations
To the maximum extent permitted by law, NestGuard Home Plans shall not be liable for any indirect, incidental, special, or consequential damages resulting from:
- Delays in service
- Missed appointments
- Equipment failure
- Unauthorized alterations or repairs made by third parties after our service
Website Use
By using our website, you agree not to:
- Use our content or logos without permission
- Attempt to hack or disrupt the website
- Use the website for fraudulent or unlawful purposes
All content on NestGuardHomePlans.com is protected under intellectual property laws.
Third-Party Links
Our website may contain links to third-party websites for convenience. We do not control or endorse their content or policies. Use these links at your own risk.
Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect and use your information.
Changes to These Terms
We reserve the right to modify or update these Terms at any time. Updates will be posted on this page with a revised “Effective Date.” Continued use of our services implies acceptance of the updated Terms.
Contact Us
For questions or concerns regarding these Terms, please contact:
Nestguard Home Care
Address – 8231 Country Point 2, Queens Village, NY 11427
Email – info@nestguardhomecare.com
Phone – +1 817 678 2455